Comments on: Bad RCN! Or, It’s All in How You Say It http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it Stories of a Self-published, Entrepreneurial Fiction Author (née Software Guy) Mon, 08 Sep 2008 10:46:06 +0000 http://wordpress.org/?v=2.3.1 By: Check Your New RCN Bill for This Error » J. Timothy King's Blog http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-134589 Check Your New RCN Bill for This Error » J. Timothy King's Blog Fri, 15 Aug 2008 16:41:49 +0000 http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-134589 [...] just got off the phone with RCN, because I got my new RCN bill, the first after they switched completely to digital. They’ve proven better at irking me than even Comcast [...] […] just got off the phone with RCN, because I got my new RCN bill, the first after they switched completely to digital. They’ve proven better at irking me than even Comcast […]

]]> By: J. Timothy King http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-129189 J. Timothy King Mon, 28 Jul 2008 21:39:27 +0000 http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-129189 Hi, Theresa. Thanks so much for visiting! -TimK Hi, Theresa. Thanks so much for visiting!

-TimK

]]> By: Theresa Zagnoli http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-129131 Theresa Zagnoli Mon, 28 Jul 2008 19:31:58 +0000 http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-129131 Tim - Found your blog thru Liz's blog show. This is an outstanding post. Companies don't spend enough time on their communication with customers and it shows. RCN missed a valuable customer service touchpoint here ... it amazes me that companies don't pay more attention to this given the message it sends to the consumer. Will be checking in on your blog ... Theresa Tim - Found your blog thru Liz’s blog show. This is an outstanding post. Companies don’t spend enough time on their communication with customers and it shows. RCN missed a valuable customer service touchpoint here … it amazes me that companies don’t pay more attention to this given the message it sends to the consumer.

Will be checking in on your blog … Theresa

]]> By: Blog-to Show Visitors, Welcome! » J. Timothy King's Blog http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-128442 Blog-to Show Visitors, Welcome! » J. Timothy King's Blog Sat, 26 Jul 2008 21:28:54 +0000 http://blog.jtimothyking.com/2008/07/02/bad-rcn-or-its-all-in-how-you-say-it#comment-128442 [...] “Bad RCN! Or, It’s All in How You Say It” [...] […] “Bad RCN! Or, It’s All in How You Say It” […]

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